Creating a ticket is the faster & more convenient way. Please patiently wait till your ticket has proceeded. In case you'd add a new comment before we have a chance to respond, your ticket will go down the list, so, you must edit your previous comment instead.

If you cannot log in, you can send an email to frank@thememove.com is and provide your purchase code, our team will check to help you.

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Where is my purchase code?

Let us show you how to get your license/purchase code.

Firstly, to obtain the Item Purchase Code, please go to your account >> Download >> click on “ License certificate and purchase code

Open the text file and look for “ Item Purchase Code”.Congratulation! You get your Purchase Code already !! 

Do not hesitate tocontact usif you need more information.