Creating a ticket is the faster & more convenient way. Please patiently wait till your ticket has proceeded. In case you'd add a new comment before we have a chance to respond, your ticket will go down the list, so, you must edit your previous comment instead.

If you cannot log in, you can send an email to frank@thememove.com is and provide your purchase code, our team will check to help you.

Okay
  Print

Theme is missing the style.css stylesheet error


The common issue occur when installing a WordPress theme is “ The package could not be installed. The theme is missing the style.css stylesheet”. It make installing process can not be completed.

When you download theme file from Themeforest, you will have 2 options:

Option 1: Download Wordpress file only.

Option 2: Download full package (full zip folder). You will need to extract and locate the installable Wordpress file to upload when you install the theme.


Make sure that you are uploading only the installable theme which is called NameOfTheme.zip. If you upload all these file, you will get an error.

 

Upload the installable WordPress file admin area

Step 1: Login to your WordPress admin dashboard.

Step 2: Navigate Appearance >> Theme

Step 3: Click on  Add New >> Upload

Step 4: Browse and select theme Zip file to Upload

 

Upload via FTP

Step 1: Unzip file package

Step 2:  Connect to your FTP server and navigate to the folder where your WP is installed.

Step 3: Go to wp-content/theme/ and upload theme folder ( the path will look like this wp-content/themes/tm-nameoftheme)

Step 4: Open WP admin panel and go Appearance >> Themes on admin sidebar. Active Brook.

 

Note: Please make sure that file style.css include in theme file. To check it, you can open theme file and look for it.