Creating a ticket is the faster & more convenient way. Please patiently wait till your ticket has proceeded. In case you'd add a new comment before we have a chance to respond, your ticket will go down the list, so, you must edit your previous comment instead.

If you cannot log in, you can send an email to frank@thememove.com is and provide your purchase code, our team will check to help you.

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How theme licensing works?

Regarding to ThemeForest rules each theme purchase license is valid for only one domain and to install it in another domain you’ll need another purchase code.

You are allowed to install the theme in a test environment before officially use on your real site. 

Do not hesitate to contact us if you need more information.