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  Public Ticket #1938871
Issues after installation
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Comments

  • franciscorcc started the conversation

    Hello!

    I am very disappointed with the Aeroland theme.
    I bought the theme, installed it, and imported the demo.
    But the pages are all unconfigured, missing many images, or with images in the wrong place, and without any sliders.
    See how the site is after import: https://zapsender.com.br/.

    Please resolve this as soon as possible.
    Awaiting return,

  •   Bryan replied privately
  •   franciscorcc replied privately
  •  1,621
    Bryan replied

    Hello

    When i check your system info, it does not meet our requirement to make the import function work:

    http://aeroland.thememove.com/wp-admin/admin.php?page=insight-core-import

    Please check and compare with our article bellow:

    https://thememove.ticksy.com/article/13935/

    Thanks

  •   franciscorcc replied privately
  •   franciscorcc replied privately
  •  1,621
    Bryan replied

    Hello

    I tried to import App demo for you and the function is work well.

    http://prntscr.com/n0s1ng

    You can access to check your site again. 

    Best regards


  •   franciscorcc replied privately
  • franciscorcc replied

    Hi,

    when I load demo content, everything loads fine except slides in Revolution Slider.  

    I would like to load slides from "ALL DEMO PAGES" of "Aeroland" template.

    Please, can you give me importable files so I can load them manually through the Revolution Slider import options?

    Thanks.

  • franciscorcc replied

    Hello!

    Today I did several tests with the import of the DEMO pages in the AeroLand template. I discovered the following:

    1) When reset wordpress fully, install theme and plugins, only the first import works properly. For example: If I import the branding page first, it will be imported correctly (with the slider and images), but if after it, I import any other page, the sliders will not be imported. It seems that the system can only import the sliders once (perhaps because in the SQL import file the IDs are always the same, starting from ID = 1, for example).

    Well, to solve the problem, can you please send me the files of all sliders (for all pages), so I can manually import them into Slider Revolution?

    I await feedback with the sliders files. Thank you.

  •  1,621
    Bryan replied

    Hello

    You can get all slider revolution in my attached file.

    Thanks

    Attached files:  slider ae.zip

  • franciscorcc replied

    Hello!

    I bought this theme more than 2 months ago, and until today I could not use it, because imports from DEMOS are all in trouble.

    When importing all DEMOS, many images are not imported, or are replaced, and sliders are not imported either.

    You already gave me the sliders to import, but no use, because the images of the theme are not being imported, everything is getting a mess.

    Please, please make an identical copy of your DEMO site in my wordpress (you can delete everything if you want), but I need to have all the DEMS running correctly, with all the images and slider. Please use the "Duplicator" plugin, to "clone" your Wp demo, and install it on my.

    If you do not, unfortunately I will have to make several complaints about this template in the comments and reviews of the template in Themeforest, and this is not good for you. I am very disappointed with this theme.

    I look forward to your return today.

    The following is the access data:

    FTP - IP: 68.183.24.29, port 22

    user: root

    password: @258fvrwq69ff524acheadolly@

    dir: home/runcloud/webapps/zapsender database: phpmyadmin.zapsender.com.br

    Wordpress access data: https://zapsender.com.br/wp-admin/

    login: zapsenderwp 

    password: @258fvrwq69ff524acheadolly@

  •  1,621
    Bryan replied

    Hello

    I have imported App Landing demo for you.

    You can access to check your site again. 

    Best regards