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  Public Ticket #1943182
Essential Grid - Home page not working
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Comments

  • kmacyszyn started the conversation

    After updating - I noticed that the essential grid on the home page is now missing, and I can't seem to find it anywhere. I can provide you with the login if you need backend access. 

    Thanks

  •  806
    Linh replied

    Hello

    Yes i can help you better if i can access the admin dashboard to check it.

    Thanks

  •   kmacyszyn replied privately
  •   Linh replied privately
  • kmacyszyn replied

    This is my issue - I am unable to locate what was provided initially. I do not know how to get it back as per what can be seen in the demo. 

    Thanks,

  •  806
    Linh replied

    Hello

    You can follow my image to set up grid you want.

    Thanks 

  • kmacyszyn replied

    My problem is the grid that you show in your demo - which I purchased is not there. All I am asking for is what I ordered in the Demo. Otherwise it defeats the whole purpose. This is not a customization,  this is something missing from an update you provided. 

    Thanks, 

  •  806
    Linh replied

    Hello

    I showed the exact the place and you do not touch anything about the setting? 

    I do not know what the post type you want to use in grid so i just select Post type and select some category. And now, the post grid is showing now.

    http://prntscr.com/n7auxd

    http://bellcitytransport.ca/

    Please check it again.

    Thanks

  • kmacyszyn replied

    This is the one that it came with and the one that was there - but for some reason upon updating it, its gone. This is the one that I would like back. 

    Attached files:  Screen Shot 2019-04-04 at 9.42.39 AM.png

  •  806
    Linh replied

    Hello

    I found the problem that your admin menu does not registration Ess.Grid post type so in the setting, there is no Ess Grid post type. 

    If you don't mind, i can help you active older plugin to fix it while waiting for the fix from us.

    Thanks