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  Public Ticket #2018836
Blank Page without content
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  • oscarmario started the conversation

    We have this page fully working but some time ago it just doesn't load all content inside the page. 

    Tried to load a backup copy but it isnt working.

    WordPress 5.0.4

    TM OrganieVersión: 2.5.5

    TM Organie Child ThemeVersión: 1.0

  •  633
    Linh replied

    Hello

    I think your system is using very version.

    Please update wordpress and theme to latest version to make it work normal.

    Thanks

  • oscarmario replied

    It only got worse...

    Worpdress updated to 5.2.1

    Theme version 2.5.8

    Attached files:  Selection_032.jpg

  • oscarmario replied

    Your "Countdown product" element is broken. Please fix it.

    We cannot select any product here. So we have to manually change it in Classic Mode. This is what is breaking our page. Updating our wordpress or theme does not solve it.

    Attached files:  Selection_033.jpg

  •  633
    Linh replied

    Hello

    The count down element is only allow to select Sale product. 

    Please check it again.

    Thanks