I just updated the theme to the latest version (1.8.3) along with the accompanying plugins, while updating wordpress to 5.2.1. However, upon installing the new version, my revolution sliders stopped working. I can see that the html for the first slide is being loaded, but the debug info from the console states that:
revolution.extension.migration.min.js?ver=22.214.171.124:7 Uncaught TypeError: Cannot read property 'is_mobile' of undefined
at revolution.extension.migration.min.js?ver=126.96.36.199:7 at revolution.extension.migration.min.js?ver=188.8.131.52:7
Could you provide an admin account so i can access to check it?
I can not see the plugin in the list installed plugin:
Please check it again.
They're in the "must see" section https://norgeshus.se/wp/wp-admin/plugins.php?plugin_status=mustuse
It seems the problem is related to new RV plugin and wordpress version. Can you downgrade the revolution slider to older version in my attachment?
Attached files: revslider.zip
Hi! I've downgraded to the attached version of revslider but the problem remains.
Wordpress has released new version 5.2.2.
You can try to update your system to check again.
Also your admin account does not have full permission.
I've updated to 5.2.2, but to no avail. What do you mean my admin account does not have full permission?
I mean that user does not have full permission for install plugin:
Correct, I manage most plug-ins using composer since I run my WP install on the roots stack (roots.io). However, this shouldn't stop you from fixing the issue, since it's clearly frontend (js) related. If you'd like me to install something just give me a holler. When can I expect this issue to be resolved? It's been quite a while now.
Can your give me full permission like install plugin?
I will re-upload the new slider revolution to check.
No, as I said I install plug-ins using composer. Which version would you like me to install? Link or send as attachment, please.
I will transfer this issue to our developer to help you check and fix it but he need full admin permission and FTP account to check the code.
Thank for your understanding.
Sure, give me the developer's email and I'll invite him/her to the git repo.
It is long time since your last response. Wordpress has released new version and also revolution slider is also updated new version 6.xx.
Please update your system then check again.