Okay
  Public Ticket #2046399
Pixelated Badges
Closed

Comments

  • Sam started the conversation

    The Play Store & App Store buttons are horribly pixelated, on an iPhone, not sure whether on all iPhone's but i assume that is the case. Thought it was something wrong with our particular implementation but the showcase site has it to. Adding higher resolution art simply scales it up, custom size doesn't work.

    Can someone guide me on how to fix this? 


    The problem persists with any button, or image matter of fact.

  •  1,307
    Bryan replied

    Hello

    I checked that 2 buttons on mobile and see they are still displaying well.

    http://prntscr.com/o1n3eg

    Thanks

  • Sam replied

    Thanks for your reply. The buttons look fine in your case. However on our tests, on iOS devices they're all pixelated,on all retina devices, regardless of device size. Having developers around and test devices we checked and they're all blurry, attached examples. 

    Is there anyway we can upload 'Retina' art for these?

    Attached files:  IMG_0286_1.png
      IMG_0311_1.png
      Cropped In.jpg

  •  1,307
    Bryan replied

    Hello

    Sorry for late response your ticket because of the weekend. 

    With these images, unluckily, there is no place to upload retina version to use.

    I will notice the developer to check and find solution for this case.

    Thanks

  • Sam replied

    Great, thank you. Suffice to say that i would have probably stayed off choosing a template that will mostly be viewed on mobile to showcase an app, and yet will have pixelated art. It's not going to leave any good impressions. So please also pass on this comment and thanks again for your time. 

  •  1,307
    Bryan replied

    In this time, please contact if you have any other question so i can help.

    Thank and have a nice day.