I am trying to add custom size image 300 width x 500 height but image is scaled automatically to full screen. here is Image Size Setting and Image Result
Would you mind providing us with Wordpress login credentials so we can take a closer look?
sure. please use following link to access site as adminhttps://www.appandcell.com/wp-admin/?wtlwp_token=554804d190ba901424f762c96e752464
I tried to check and see the image size still display well in custom size.
If you put the element in single row, the wordpress will stress the row equal to page content width to display. So we are recommend using it in Grid element or using with column mode in one row.
actually i am using it in slider with style-02 preset. For all other styles full/custom size image is working but for style-02 it is not working.
Thank for your addition information.
We will check that style for display issue. In the meantime, please try to use Grid element to make it work normal.