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  Public Ticket #2281110
CANT IMPORT DEMO
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Comments

  • wild started the conversation

    Hi there, 

    Demo importer is not working ... Please help us

    ERROR http_request_failed: Could not download demo media package. Please use this direct link or contact our support staff.

    and the direct link is on error 403...


  • wild replied

    Hi there ! Still not able to import something, please let us know <3


  •  1
    x0rk replied

    i have a same problem on structure theme , i submitted ticket 2 days ago still no answer since.

  • wild replied

    @Xork, really ? I'm asking a refund then ... client is waiting ...i'll need to get another template ...

    I really liked the theme btw ...

  • wild replied

    If someone have the demo files for DIONE please let me know ...  Thanks

  •  1,291
    Bryan replied

    Hello

    We are sorry for late response because of the Lunar New Year 2020 holiday. 

    Currently,, the server that contain demo data is getting problem. 

    Can you provide the site url with an admin account so i can help you manual import demo data?

    Thanks

  •   wild replied privately
  •   wild replied privately
  •  1,291
    Bryan replied

    Hi,

    I have provided the demo file in the other ticket that you have commented. 

    Did you get that file?

    Thanks

  • wild replied

    Hi Lihn, 

    How are you ? 

    I would like to know how to deactivate the "download image" option in the portfolio slider like shown on the screenshot attached ? Thanks :) 

    Attached files:  Capture.PNG

  • wild replied

    Hi Lihn ! I found how ! 

    I went to the lightgallery.js and edited the download line from "0" to "1" 

    ( I thought 0 would mean deactivated, but no, 0 means activated ... lol ) 

    So now i havent the download enabled ! 

    Hope it will help others ! 

    Cheers ! 


  •  1,291
    Bryan replied

    Oh that is great.

    If you have any further questions, please do not hesitate to contact us.

    Thanks