Okay
  Public Ticket #2343107
Font
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Comments

  •  1
    zidekfilip started the conversation

    Hello,

    how to choose font with diacritics, we are from Czech Republic and we´re using characters like ěščřžýáíé etc., but those doesn´t work corectly in your theme. Actualy, in Insight Core - Customization - Site - Typography, I can change font and these Font´s are probably google font, so the are in most cases ready for "Latin Extended", but there is no way how to choose this configuration. I see almoust simulary setting in other theme´s we´re using and there is field for that. Please, help me!

    Thank you, Filip!

  •  1,291
    Bryan replied

    Hello

    It is depended the font package. Also you can try go to Settings > Generals > Site language > select your language then check again if possible. 

    Thanks

  •  1
    zidekfilip replied

    Hello, 

    it doesn´t work, there´s already Czech. How to solve this problem?

    Thank you, Filip!

  •  1,291
    Bryan replied

    Hello

    It is hard to check this case. 

    Can you provide an admin account so i can access to check it closer?

    Thanks

  •   zidekfilip replied privately
  •  1
    zidekfilip replied

    Hello, some progress please?

  •  1,291
    Bryan replied

    Hello

    I checked your site and see some of text are displaying with your language format as well:

    https://prnt.sc/rs00yi

    If you have any further questions, please do not hesitate to contact us.

    Thanks


  • Andrea Lumbres replied

    Hello Lihn, 

    Could you please reply to my tickets #2346804 and #2347003?

    Thank you


    (Hi zidekfilip, sorry for interfering in your conversation)

  •  1,291
    Bryan replied

    Hello

    Those tickets has been replied.

    Thanks

  •  1
    zidekfilip replied

    Hello, 

    some font are ok, but thats usual probelm for Theme whcich are not ready for latin extende. Some characters are ok even in English char set, but it doesnt metter that it works correctly. You have to repair it. Every country with latin extenden will not word proper in your Theme!

    https://en.wikipedia.org/wiki/Latin_Extended-A

    Do you think that answer - "some character work well" is solution of problem? You have to add field for to choose Latin extended, or fix it in my Theme directly.

    Check here, how other providers solving those things:

    http://prnt.sc/rsbaac


    Thank you!

  •  1,291
    Bryan replied

    Hello

    I will note this case to the team to check if it possible to update the theme for the fonts.

    If you have any further questions, please do not hesitate to contact us.

    Thanks


  •  1
    zidekfilip replied

    Hello,

    ok, give me some time estimate please. We need it soon as possible, that is basic setting. In other case, I will be forced to make refund and choose other theme.

    Thank you!

  •  1,291
    Bryan replied

    Hello

    Which font and character are not display well?

    Can you provide some information so the team can have closer look?

    Thanks

  •  1
    zidekfilip replied

    Hello,

    any of them. That´s as I told you - problem is that it is not possible to choose Latin Extended or other char set. This problem will be familiar with all your other clients who need diacritics. So basically, every fonts after selecting diacritics will work just pretty nice. Google supporter about 95% fonts with Latin extended.

    Thank you, Filip!

  •  1,291
    Bryan replied

    Hello

    In your previous message at , you said some font are ok but now you said all the fonts are not work.

    How did you display the text in your site now? 

    https://prnt.sc/rv7zw9

    Thanks

  •  1
    zidekfilip replied

    Hello,


    sorry, I mean that some characters are ok, but thats ussual for that. I send you a picture with ussual setup and problem solution, please follow it. At site isnt necessary option. Still work uncorect.

    Thank you!

  •  1,291
    Bryan replied

    Hello

    Thank for your information.

    I will help us improve theme better.

    Thanks

  •  1
    zidekfilip replied

    Hello,

    please, something change? Some progress in our case?

    Thank you, Filip!

  •  1,291
    Bryan replied

    Hello

    I just wanted to let you know that we are still investigating the problem. We don’t have a solution yet for some special font or character. I will email you as soon as we have new update on this case.

    Thanks

  •  1
    zidekfilip replied

    Hello,

    you can just check for example this Theme:

    https://themeforest.net/item/we-build-construction-building-wp-theme/12448478

    They have exact solution in administration yet.


    BTW any progress?

  •  1,291
    Bryan replied

    Hello

    Thank for your information.

    It will help us improve the theme better.

    Thanks

  •  1
    zidekfilip replied

    ok, but you didnt answer my question...? Its almost 3 weeks when we started talk about it...

  •  1
    zidekfilip replied

    Sorry, one month actually....

  •  1
    zidekfilip replied

    Really,  I think that even bad programmers can solve that in less than one month...

  •  77
    ThemeMove replied

    Hi zidekfilip!

    Sincerely apologize for the delay.
    Font Lato does not fully support the special characters in your language. I replaced it with the Poppins font and it displayed well.
    You can change the other font you want by going to
    Customize -> Site -> Body Typography / Special Heading Typography
    Customize -> Navigation

    Best Regards,

    Thememove Team.

  •  1
  •  1,291
    Bryan replied

    Hello

    What is problem in topbar? 

    Please provide more details so i can help you check it.

    Thanks

  •  1
    zidekfilip replied

    In TOPBAR diacritics still doesnt work

  •  1,291
    Bryan replied

    Hello

    You should select font for topbar here: https://prnt.sc/scasff

    Thanks