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  Public Ticket #2458317
Error message when installing
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  • Karlene Ruddock started the conversation

    Please advise how to install the theme. Which of the zipped items do I upload to get the theme installed? I get an error message that "The entity is too large".

  •  143
    Steve replied

    Hi,

    You should upload the MaxCoach.zip file. For more information please visit this URL.

    https://document.thememove.com/maxcoach/installation/theme-installation.html

    Please read this article below about the Theme Requirement

    https://thememove.ticksy.com/article/13935/

    and make sure the PHP configuration limit as below

    max_execution_time=600
    memory_limit = 256 MB
    post_max_size = 100 MB
    upload_max_filesize = 100 MB
    Max input Vars = 5000

    Therefore if you failed to upload the theme then share us your WordPress credentials after changing the user/pass to look it more closely to solve the issue.



    Thanks

    Best Regards,
    Steve Piper

    Thememove Support