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  Public Ticket #2458317
Error message when installing


  • Karlene Ruddock started the conversation

    Please advise how to install the theme. Which of the zipped items do I upload to get the theme installed? I get an error message that "The entity is too large".

  •  143
    Steve replied


    You should upload the file. For more information please visit this URL.

    Please read this article below about the Theme Requirement

    and make sure the PHP configuration limit as below

    memory_limit = 256 MB
    post_max_size = 100 MB
    upload_max_filesize = 100 MB
    Max input Vars = 5000

    Therefore if you failed to upload the theme then share us your WordPress credentials after changing the user/pass to look it more closely to solve the issue.


    Best Regards,
    Steve Piper

    Thememove Support