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  Public Ticket #1809951
No images in shop and slider, no item menu working
Closed

Comments

  •  1
    jkupca started the conversation

    Hello,

    i need help and explain with your template.

    I am instaling on localhost for now.

    1) Main slider does not show images. How to import demo data inside? It is show me no slides found. And more sample product images does not show me as well. How fix it?

    2) After click to any item menu it is appear error, every time if i click on every page demo side. Appear just first home page and shop without images products.

    If i am click on any item menu is show me:
    Error 404. Requested server was not found on this server.

    Thanks for any help.

    Attached files:  eror-localhost-furniture.jpg
      no slide.jpg
      shop.jpg

  •  77
    ThemeMove replied

    1. Please download all demo sliders here: http://api.insightstud.io/update/lezada/lezada-sliders.zip. After downloading, please extra that files and import one by one in Revolution Slider > Import: http://prntscr.com/lre9jt

    2. Please install this plugin to regenerate thumbnails: https://wordpress.org/plugins/regenerate-thumbnails/. After installing, go to Tools > Regenerate Thumbnails

    3. For the error 404, please sure that your install like this image: http://prntscr.com/lreagh

    Best Regards,

    Thememove Team.

  •  1
    jkupca replied

    Thanks so much for quick reply.

    1) Now is working. Thank you.

    2) However i installed several times regenerated thumnails, it does not help. Images on homepage and in shop are non-wievable. i do not know where is problem.

    3)Pernament link does not help. But i can see where is problem.  Link working e.g. in another item menu such as about us. You can see in attachment there is another yourtheme name link: (lezada/thememoves). If i click for example on item menu homepages furniture it is missing name of my websides. Now there is localhost/furniture but should be localhost/namemyweb/furniture. After that when i write by handle it is working. How to set up it is all right please?

    Thank you for your time and help very much!

    Attached files:  localhost-furniture.jpg
      lezada-thememove.jpg

  •  1
    jkupca replied

    I just forget, that images can not see at testimonial and counter too.. But it is mall thinks. Most important are funkcion of permalink and images in shop.

    Thank you.

  •  77
    ThemeMove replied

    2. Please check the image size in Customize > WooCommerce > Product Images: http://prntscr.com/lrrvzs. After changing the image size, please regenerate thumbnails again.

    3. How do you install localhost? Let me take a look at the path of the theme. This is not a theme issue, it's due to your localhost settings

    Best Regards,

    Thememove Team.

  •  1
    jkupca replied

    Hello,


    thanks for reply.


    2) I have correct set up product properties, but does not help. However if i set up images manualy and loading new it is appear and working. So demo content images is not possible see, but if i downloading my own it is ok.


    3)Yes, i understand it is because localhost but have to be some set up, how make work permalink that it is working. Maybe install with your name template? I am sending to you path of theme in attachment.

     

    Attached files:  path.jpg
      path2.jpg

  •  77
    ThemeMove replied

    This is the first time I meet. Can you try installing another version or show me the .htaccess file in the current site on your localhost? It is located in the localhost/malaga directory. For example: http://prntscr.com/lrzq88

    It's too hard for me because it's in localhost. Can you install it online?

    Best Regards,

    Thememove Team.

  •  1
    jkupca replied

    Thank you for reply! I see it is complicable if i have install just on localhost but please check it by htacces yet. I will install it later couse a i am just looking for hosting. I have hope that will be not the same on server. 

  •  1
    jkupca replied

    I forgot attachment :)

    Attached files:  .htaccess

  •  1
    jkupca replied

    One more question please. Is possible get top menu down under revolution slider?

  •  77
    ThemeMove replied

    1. I have a question. Is the .htaccess file that you sent me in the /localhost/malaga folder? I just checked it and I see 'gabka' instead of malaga: http://prntscr.com/ls7yu4

    2. Do you want like this: http://lezada.thememove.com/cosmetics/? Please edit your page, then scroll down to see the Page Settings box. Go to the Header tab and select your slider: http://prntscr.com/ls7zde

    Best Regards,

    Thememove Team.

  •  1
    jkupca replied

    Oúúú. Than has to be my fault. I feel sorry, but gabka name it is name for database and i thought it can be (or shoul be different). I will try do install again, however now i will install on server already. Thank you for you help and time! 

    Let me know ask you just one question in general.

    Has our theme lezada some protection against spam and hacking, or do you think is good install some plugin for it. Is it basically protect by some programs? What is your opinion and recommendations? Thank you. Have a nice day.

  •  1
    jkupca replied

    I did new install of theme on localhost and database name is now change to malaga. However still desn help. Error is appearing still.

    I will install your theme during few days on server, than i will let you know if is all right. But i have to say it is important to work for me on localhost so i can transfer alltimes new work  to server. I will try find problem, but i do not have imagine why it is doing for now.

    Thanks for patience.

  •  77
    ThemeMove replied

    1. This problem can only be related to installation on your localhost. Make sure your installation folder is localhost/malaga, and in the .htacess file, it has something like this: http://prntscr.com/lsvzje. The name of the database is completely irrelevant here.
    Or you can follow this video to fix: http://recordit.co/TVZzlDVdkb

    2. All themes on ThemeForest doesn't have any feature to prevent spam. You should install Askimet plugin to protect your site against spam.

    There is so many plugin to help you to protect your site against hacking, such as Hide My WP, Sucuri, etc..

    Best Regards,

    Thememove Team.

  •  1
    jkupca replied

    Yes, i heve been ready change paths in mega menu earlier, but have a look what i see. It is different than your video.


    Thank you for your time.

    Attached files:  mega menu.jpg

  •  131
    Steve replied

    Hi,

    Kindly enable ic_megamenu in WPBakery Page Builder settings: http://prntscr.com/ltc49s 

    Let me know how it goes.


    Best Regards,
    Steve Piper

    Thememove Support

  •  1
    jkupca replied

    Thank you Hina!

    But I have already done this and set it up correctly ..

  •  1
    jkupca replied

    Sorry Hina,

    i did wrong way with bad save. It is working now!

    Thank you very much for your time!!!

  •  131
    Steve replied

    Hi,

    In this case your 5 star rating for support is Mine 

    I’ll be closing this Ticket. Feel free to open a New ticket in case something else comes up.

    If you like my support, so please rate Me and My support on Themeforest site where you bought our theme that would be highly appreciated. Just sign in with your credentials on Themeforest and you will be able to give rating for our plugin https://themeforest.net/downloads

    I would like to thank you in advance for taking your precious time to rate our plugin on Themeforest.


    Best Regards,
    Hina

    Best Regards,
    Steve Piper

    Thememove Support