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  Public Ticket #1847953
Unable to import demo
Closed

Comments

  • Duswebdesign started the conversation

    Hi!

    Bought the theme, Love it!

    I am currently unable to import demo data because my provider does not allow a PHP execution time over 120 seconds. Is there a way I can adjust this setting (point me to the right file). And what other options do I have?

    Kind regards,

    Yari

  •  98
    Steve replied

    Hi,

    Could you please send meĀ 

    • The WordPress admin information (login URL, username & password)
    • The FTP login information (server address, username & password)

    So, I can give a thorough check and find a solution for you.

    Do not forget to set your answer as private

    2726766990.png

    Best Regards,
    Hina Sultan

    Thememove Support.

  •   Duswebdesign replied privately
  •  98
    Steve replied

    Thanks for details.

    I have managed to install demo at your sitesmile.png

    4881543625.png

    Best Regards,
    Hina Sultan

    Thememove Support.

  • clarityguides replied

    I am having the same problem. Would you be able to help me by chance as well? I don't seem to be able to send a private message

  •  895
    Linh replied

    Hi,

    Please create your own ticket so i can access to help you check it.

    Thanks