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  Public Ticket #1858470
Extremely slow load in IE


  •  1
    kiwitechnology started the conversation

    I have had multiple complaints from customers stating that our website load in Internet Explorer is horrendous.  Here are the load times that I can validate by Brower type:

    IE: 15-20 seconds home page.  8-10 seconds all other pages.

    Chrome:  2 seconds - fine

    Edge: 3 seconds - fine

    Safari:   3 seconds -fine

    Firefox:  3 seconds - fine.

    Can you please help me to understand what is going on with the Internet Explorer challenge?  It is horrendous and causing prospects to dump out of the website.

    Thank you.

    Sue Krautbauer




  •  77
    ThemeMove replied

    Our theme does not support Internet Explorer. IE has been stopped by Microsoft and we have no reason to support it.

    Best Regards,

    Thememove Team.