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  Public Ticket #1880722
Don`t import demo content
Closed

Comments

  • Silber started the conversation

    Hi.

    I'm trying to import the demo for Lezada, but I always get a 504 error "Service temporarily unavailable"

    Maybe because my internet connection is very slow?

    Is there another way to import the demo content?

    Thank you very much.

  •  61
    ThemeMove replied

    Hi, 
    Can I reset your site and import again ? If you agree, please send me admin info then I check problem for you.

    Best Regards,

    Thememove Team.

  •   Silber replied privately
  •  61
    ThemeMove replied

    Hi,

    I tried to import for you but it looks like your configuration is not enough to import, please ask your hosting provider to set the size as shown below before importing: http://prntscr.com/mh8mgp

    Best Regards,

    Thememove Team.

  • Silber replied

    Hi.

    Indeed yes, it was a problem of "Max time execution", which required much more than 10 minutes, which was the limit of my host.
    Thank you very much for your help.

  •  61
    ThemeMove replied

    Hi,

    Thanks. I have seen your issue has been resolved so I would like to close this ticket, if you have other questions please open a new ticket. My name is Shine. I'm very happy to work with you - thank you for choosing Lezada.smile.png

    Hope you will do us a favour, a 5-star-rating is a precious gift for us to encourage our work on Envato Market. Please follow the instruction in this screenshot to surprise us with your kindness: http://www.awesomescreenshot.com/image/775956/7d27eaf8baf39a9f9efd2e6f9dc1c158

    Best Regards,

    Thememove Team.