Okay
  Public Ticket #1898713
I can install my demo...says downloading....
Closed

Comments

  • Dsignica started the conversation

    It says downloading....... but never got completed. This is really frustrated while you purchase a new theme. 

    Attached files:  Capture d’écran, le 2019-02-16 à 21.16.23.png

  •  1,283
    Bryan replied

    Hello

    The server is getting problem so we are working on to fix and restore the data for customer import. It will available back in few hours. 

    Please provide an admin account so i can help you check your site better. 

    We are sorry for this inconvenience.

    Thanks

  •  1,283
    Bryan replied

    Hi,

    I can see your new comment in our product portfolio on TF that your site is  working well now. 

    Do you need anything help from us about theme feature? 

    Your satisfaction is our pleasure and we would really appreciate it if you change your low rating about product if you happy with theme!

    Thanks a lot!


  •  1,283
    Bryan replied

    Hello

    Do you need anything help from us about theme feature? 

    I still can see your low rating for our product and the refund request. 

    Please let us know what the problem so we can help you check it.

    Thanks