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  Public Ticket #1898890
cannot import sample data
Closed

Comments

  • Nalinda Wickramaarachchi started the conversation

    cannot import sample data and also there is not a customize option.

  •  895
    Linh replied

    Hello

    The server was getting problem so customer can not import data. 

    The demo data is already for your import now. You can try again.

    If the problem is still remain, please provide an admin account so i can help you check it.

    We are sorry for this inconvenience.

    Best regards.

  •   Nalinda Wickramaarachchi replied privately
  •  895
    Linh replied

    Hello

    I checked your server environment and see it does not meet our requirements to make the theme work:

    http://www.multitransl.com/wp-admin/admin.php?page=wc-status

    Please refer this article for more details:

    https://thememove.ticksy.com/article/13935/

    Best regards

  •   Nalinda Wickramaarachchi replied privately
  •  895
    Linh replied

    Hello

    I can help you import demo data from us but all exist data will be reset. You need to change admin later by your self. 

    But before do it, please check your site info again: 

    http://prntscr.com/mpq6zb

    Please confirm so i will help you import.

    Thanks

  •   Nalinda Wickramaarachchi replied privately
  •   Linh replied privately