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  Public Ticket #1927429
I am not able to import demo data
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Comments

  •  2
    rami_ismail2005 started the conversation

    Hi All,

    I am not able to import the demo data into my theme, I tried to reset everything and database but it is stuck on 50% on the revolution slider, this is useless without importing the demo pages.

    this is my website and the theme is installed properly but without demo data:

    http://al-mashari.com

    Attached files:  1_202.png

  •  895
    Linh replied

    Hello

    Please provide an admin account so i can help you check the issue.
    Before do it, please be sure your server environment meet our requirements as article bellow to make the theme functions work:

    https://thememove.ticksy.com/article/13935/

    Thanks

  •   rami_ismail2005 replied privately
  •  895
    Linh replied

    Hello

    I can help you import demo data but all your exist data will be reset included admin account. You can access to change admin account after imported demo data. 

    Please confirm so i can do it.

    Thanks

  •  2
    rami_ismail2005 replied

    yes I confirm, please go ahead

  •  895
    Linh replied

    Hello

    All the demo data has been imported to your site.

    You can check your site again.

    Best regards

  •  2
    rami_ismail2005 replied

    Thank you,

    can I know whree is the issue? just to have more information

  •  895
    Linh replied

    Hello

    There are have small problem of connect to data server so the data can not import to your site. So i have manual upload data package to install for you. 

    I hope you're happy with it.

    Your satisfaction is our pleasure - Please vote and send your comments to us if you happy with our products and support.

    Thanks a lot!