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  Public Ticket #1935905
403 error on customize screen


  • wearebrief started the conversation


    I've just installed the brook theme onto my website and I'm inconsistently getting a '403 Forbidden access to this resource on the server is denied!' error. 

    I've tried deleting the .htaccess file and reinstalling it and changing it's permissions but I haven't had any success. I also tried deactivating plugins but there isn't a specific plugin that fixes the issue. I'm just wondering if this is a common bug or issue and if there was anything you could recommend to fix this problem.

    Attached files:  Screen Shot 2019-03-16 at 9.53.02 pm.png

  •  1,637
    Bryan replied


    You should contact hosting provider to check this access permission issue.

    Best regards.