Okay
  Public Ticket #1939086
Mega menu
Closed

Comments

  • Texy started the conversation

    Please How do I set up mega menu, it's a pain with this template

  •  875
    Linh replied

    You can follow our document bellow to build mega menu:

    https://document.thememove.com/tractor/menu/customize-mega-menu.html

    Thanks

  • Texy replied

    Still did not get it, please another way please, It's urgent

  •   Texy replied privately
  •  875
    Linh replied

    Hello

    Could you provide an admin account so i can access to help you check it?

    Don't forget provide it in Private message to keep it save.

    Thanks

  •   Texy replied privately
  •  875
    Linh replied

    Hello

    I checked your menu set up and see you did not insert your mega menu to your main menu to display. 

    I tried to add the Element mega menu from your list (it seem you are testing because it have just text block element) and you can check your menu now:

    https://cimum.org.ng/

    http://prntscr.com/n0sqy1

    Thanks

  •   Texy replied privately
  •  875
    Linh replied

    Hello

    Some header included your current header does not support to make the mega menu in full width. 

    Please check our demo site for more details:

    https://tractor.thememove.com/simple-homepage/

    Thanks

  • Texy replied

    Really, I don't believe that, if not that the website was wiped off, i have used this same header style to achieve that before, this was done by one of your agent, please get understanding of the template better, that's the only thing you have as advantage here

  •  875
    Linh replied

    Hello

    Because of there are have no setting to help you make the mega menu to be full width of your current header 22 so i have added some custom code to help you get that.

    Please check it again.

    Thanks

  • Texy replied

    Please my website is down

    This page isn’t working

    cimum.org.ng is currently unable to handle this request.

    HTTP ERROR 500

    my host provider is telling me is my theme

    [21-Mar-2019 13:23:36 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes) in /home2/cimumorg/public_html/wp-content/themes/keystone/vc-extend/vc-templates/tm_custom_menu.php on line 1

    please i need your urgent help please

    I think it's from your installation

  •  875
    Linh replied

    Your site is running well. It is not possible down if you do not touch anything. 

    Did you install other 3rd plugin or change something on the theme code? 

    Thanks