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  Public Ticket #1945602
Menu is displayd as mobile on hi-res screens
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  •  2
    vandijkenelektronica started the conversation

    On every computerscreen with a resolution higher than 1920x1080 (almost every modern apple, and my 4k dell screen) the menu is displayd as a mobile menu.

    I want the mobile menu only to be displayd on mobile devices, not on hi-res screens.

    Is there a fix for this?

    Thank you very much in advance!

  •  2
    vandijkenelektronica replied

    In addition:

    On your demo-page, exactly the same happens: https://healsoul.thememove.com/home-04/ 

    On normal res screen (max HD), the menu is normal, on hi-res, only the mobile menu is shown.

  •  895
    Linh replied

    Hello

    We has not tested with 4k screen yet. Our team will check and update it if it is problem with hi-res. 

    Thanks

  •  2
    vandijkenelektronica replied

    Thank you for your reply!

    Is there an easy fix or workaround for this? Because the problem only occurs with Home-4, the other pages are working fine.

  •  895
    Linh replied

    Thank for your addition  info about home-04. It will help our team check it quickly. 

    In this time, please kindly try to use other home layout while waiting for the update or just keep it because not too much people using 4K screen now.

    Thanks

  •  2
    vandijkenelektronica replied

    Goodevening,

    I saw a new update is available since today.

    What is the easiest way to update? Insight core says there are no updates. Just uploading the theme again doesn't work.

    Hope to hear from you!

    Best regards,

  •  895
    Linh replied

    Hello

    You can refer our document to update theme and plugin:

    How to update the theme

    You can try to use manual update method by download new theme package on themeforest to update your system. 

    Thanks