Okay
  Public Ticket #1946350
URGENT, PLEASE!!
Closed

Comments

  • Alberto started the conversation

    Hello guys,

    Congratulations about your amazing theme. We're doing an online shop of the protein of the future: products made with insect protein!

    We want to launch our website in one week, but we need first to solve several things:

    1) We need to change the cursive typography, it's impossible to change in appearance...

    2) We want to open products in a new tab (www.becrit.com/tienda)

    3) We need combined filters in the shop (www.becrit.com/tienda)

    4) And we want to delete this text  (www.becrit.com/tienda)

    Por favor revisa nuestra política de privacidad para ver cómo utilizamos tus datos personales.

    COULD YOU HELP US, PLEASE? IT'S SUPER URGENT!

    Thanks a lot.

  •  895
    Linh replied

    Hello

    1. Yes you change change the cursive typography in Customize section. With some special section, i can help you change the style by custom css code.

    2. I'm afraid of that you have to modify the theme code to get that. 

    3. Please description more details of Combined filters so i can help better.

    4. I can not see that text in your page.

    Thanks

  • Alberto replied

    Hello again,

    1. NO, WE CAN'T DO IT. We can`t change the cursive typography in customize section, can you help us please?
    2. Can you help us, please?
    3. Combined filters: clic more than 1 filter once, even 2 or 3 in the same time.
    4. Attach you an screenshot: the text next to the purchase button. Can you help us to delete it, please?

    Thanks.

    Attached files:  Captura de pantalla 2019-03-25 a las 11.18.14.png

  •  895
    Linh replied

    Hello

    1. Please send me an image of the text that does not load your setting so i can help you check it.

    2. You should find a developer to help you customize the function and control it.

    3. It is not possible to do it because they are separate function. 

    4. Your site is in Coming soon mode so i can not preview the product page to check.

    Thanks