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  Public Ticket #1960164
Where to find new Insight Core version
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  •  2
    icinfo started the conversation

    Hi,

    seems I am confused as the others on the support forum. I understand that to get the updates for theme via insight Core, I need the latest Insight Core plugin. The one on our site is 1.6.7. not 1.6.7.1. that would get me the download newest version via Insight Core function.

    My question is, where can I get the new Insight Core (could not find it in the zip file I downloaded from Themeforest). 

    Is is enough for me to update Insight Core to get the theme updates, or do I have to unistall and install the new version of the theme? I rather not... 

    Thanks for your help!

    - Anne

  •  1,291
    Bryan replied

    Hello

    You can follow this article to manual update theme/plugin:

    https://thememove.ticksy.com/article/13943/

    Thanks


  •  2
    icinfo replied

    Hi,

    I have already added the code earlier. But I understand from the forum conversation that I need to get the newest Insight Core, to get the automatic updates working. Is that so? How can I get the latest Insight Core, to get this automatic updates working? I rather not delete the old version and install it again. :)


    Attached image of how our Lisence code box looks like.


    - Anne

    Attached files:  lisence-code-already-added.png

  •  2
    icinfo replied

    Also I see this info: 

    Update
    There is a new version of Lezada available. Please enter your purchase code to update the theme.

    But there is no place to add the code anymore, since it has already been added. 


    - Anne

  •  1,291
    Bryan replied

    Hello

    Yes it is. The old plugin version was getting problem with auto update method so you need to delete it then install the new one. That why the message show up.

    If you have modified some code in that plugin, please back up all customized code before do it.

    Thanks

  •  2
    icinfo replied

    Ok, will have to do it them. :) Thanks!


     - Anne