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  Public Ticket #1966358
Custom Code option Not Working
Closed

Comments

  • FionaMc1 started the conversation

    Hi Support

    I am trying trouble changing background colors for different elements. For example, I am trying to change the top bar default background color using CSS as there is no option in Customizer to do this.

    So, when I use the Custom Code option and enter css, the changes won't publish. For example using Firefox inspector tool, I used the following code.

    .site-top {
        background-color: #e72f2a;

    }

    However, no matter how I try adding the CSS nothing happens. I am also having the same problem with the back to top button as I am also trying to change this background color.

    I'm hoping you may be able to point me in the right direction.

    Kind regards

    Fiona


  •  1,621
    Bryan replied


    Hello

    The code is correct but i need an admin account so access to help you check it.

    Thanks

  • FionaMc1 replied

    Hi Linh

    Many thanks for your reply. You can log in using the following:

    http://adamboycecarpentry.ie/wp-admin

    User: admin

    Password: X5q0OZff4C

    Hope this helps? I'll look forward to hearing from you.

    Kind regards

    Fiona

  •   Bryan replied privately
  • FionaMc1 replied

    Hi Linh

    Thank you for your email. I checked with my hosting company and as you are outside of Ireland, they need to unblock your I.P. address so they can allow you access to the dashboard.

    Can you forward me your I.P. so I ca ask the host company to allow you access?

    Kind regards

    Fiona

  •  1,621
    Bryan replied

    Hello

    This is my IP address: 118.71.112.167

    Thank a lot!

  • FionaMc1 replied

    Hi Linh

    Thank you for your reply. Your I.P. address has been white listed. Can you check to see if you can now access the dashboard?

    Many thanks and kind regards

    Fiona

  •   Bryan replied privately
  • FionaMc1 replied

    Hi Linh

    Apolgies for the confusion. I have checked with my host company and they have now informed me that they have white listed your i.p. address.

    So you should now be able to log in successfully.

    Many thanks for your help and patience.

    Kind regards

    Fiona

  •  1,621
    Bryan replied

    Hello

    I changed the code to right format for you to change the topbar background color:

    .site-top{
        background-color: #e72f2a !important;
    }
    

    Please access to check again.

    Thanks

  • FionaMc1 replied

    Hi Linh

    Thank you very much for all your help. I really appreciate it.

    Kind regards

    Fiona

  •  1,621
    Bryan replied

    Hi 

    I hope you're happy with it.

    Please contact if you have any problem so i can help you check.

    Your satisfaction is our pleasure - Please vote and send your comments to us if you happy with our products and support.

    Thanks a lot!