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  Public Ticket #1977350
Demo Data not installing
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  • ickm started the conversation

    The Demo data doesn't download stops at 36% always, I used WP RESET. set all the server settings perfectly still noting!

    Attached files:  36%.png

  •  806
    Linh replied

    Hello

    Please provide an admin account so i can help you check the issue.

    Before do it, please be sure your server environment meet our requirements as article bellow to make the theme functions work:

    https://thememove.ticksy.com/article/13935/

    Thanks

  •   ickm replied privately
  •   ickm replied privately
  •  806
    Linh replied

    Hello

    I can help you import demo data but all your exist data will be reset included admin account. You can access to change admin account after imported demo data. 

    Please confirm so i can do it.

    Thanks

  • ickm replied

    Please go ahead and do this.

    Thanks

  •   Linh replied privately