I tried downloading the theme in woocommerce through Site Ground, but the package could not be installed.
The following message was received:
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Please provide an admin account so i can help you check the issue.
I have the same issue as Judith.
Would you be so kind to assist me?
Hi EagleTiger ,
Could you create your own ticket and provide the info of your site so i can help you check it?
Please go to \wp-admin\themes\ folder to check the theme folder name to be sure it is amely name.
I have no idea how this works. When I try to submit a ticket it asks about some CATEGORY. I don't understand this categories. I am trying to submit ticket for the Brook Theme. I want to use the astronomy one.
When I try to load the theme it gives me time out or that the theme is missing the css style sheet.
Not sure also what do you mean by check the theme folder name. What is amely?
The theme is:
Please assist me how to proceed. I am new in here. Thank you.
You can provide your site url with an admin account and ftp account so i can help you check it.