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  Public Ticket #1995940
Theme problems
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Comments

  • jeyexy started the conversation

    Hi, 
    My theme has some problems. 
    1- Demo content partially imported, 
    2- I cannot set the image in evidence in the portfolio section because there is a problem in the Html or Css code. 
    If I insert the image of the product and I visualize the page the inserted image remains in central fixed position. 
    kind regards, 
    Jessica

    Attached files:  Schermata 2019-05-02 alle 10.54.19.png
      problem.mov

  •  1,307
    Bryan replied

    Hello

    Can you provide an admin account so i can access to help you check and import full demo data?

    Thanks

  •   jeyexy replied privately
  •   jeyexy replied privately
  •   Bryan replied privately
  •   jeyexy replied privately
  •  1,307
    Bryan replied

    Hello

    You can export the data you want to keep it save to your computer then after imported demo, you can import it again to your site.

    Thanks

  •   jeyexy replied privately
  •  1,307
    Bryan replied

    Hello

    You can go to Tools > export section to export your data.

    Thanks

  •   jeyexy replied privately
  •   Bryan replied privately
  • jeyexy replied

    Hello!

    The problem still persist, I’ll attach a video so You can see.
    Unfortunatly I cannot waste more time on this theme because I urgently need to deliver the website.
    I’m reluctantly forced to ask kindly a refund so I can finish my work as soon as possibile.
    Thank You,
    Jessica.

    Attached files:  error.mov

  •  1,307
    Bryan replied

    Hello

    You can check the portfolio again now:

    https://jessicaborille.it/portfolio/sharing-creative-process/

    That portfolio was build by visual composer element so you should select Blank option for portfolio layout:

    http://prntscr.com/nltftq

    Thanks