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  Public Ticket #2000733
WPBakery Page Builder SUPPORT
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  • silraffo started the conversation

    Hola

    Estoy desarrollando/ajustando la web hace unos meses y  hoy obtuve problemas tratando de editar mi pagina con WPBakery Page Builder.

    Quise modificar y editar algunas paginas .....y no me permite.

    Aparece una placa blanca transparente con icono de WPBakery Page Builder en el centro y no puedo editar la pagina. A que se debe ese error.?


    WPBakery Page Builder de wordpress es de uso gratuito..?


    Saludos

    Sil

    Attached files:  Screen Shot 2019-05-06 at 1.59.23 PM.png
      Screen Shot 2019-05-06 at 2.01.51 PM.png

  •  1,283
    Bryan replied

    Hello

    Please update new visual plugin https://thememove.ticksy.com/ticket/2000823 then check again.

    Thanks

  • silraffo replied

    Hello,

    I already made the update of the robin theme and also erase first and then install the WPBakery plug-in, both from the file that you sent me as well as from within Insight Core.

    It still does not run this plug-in, it does not allow me to edit the pages, I was stunned as if I lacked the product key to enable it.

    I attached image.

    I need to return the total amount paid, as this issue does not help me if I can not use the WPBakery, I appreciate a prompt response.

    Thank you

    Attached files:  error.jpg

  •  1,283
    Bryan replied

    Hello

    I can see your other ticket has same issue related to WBBakery Page Builder plugin. 

    I will check and response you in that other topic.

    Thanks