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  Public Ticket #2000887
Importing Demo
Closed

Comments

  • oreyrega started the conversation

    I got this issues with both importation methods. Could you help me?

    Attached files:  Captura de pantalla 2019-05-06 a las 21.13.06.png

  •  895
    Linh replied

    Hello

    Please provide an admin account so i can help you check the issue.

    Before do it, please be sure your server environment meet our requirements as article bellow to make the theme functions work:

    https://thememove.ticksy.com/article/13935/

    Thanks

  •   oreyrega replied privately
  •  895
    Linh replied

    Hello

    I can help you import demo data but all your exist data will be reset included admin account. You can access to change admin account after imported demo data. 

    Please confirm so i can do it.

    Thanks

  • oreyrega replied

    Please go ahead.

    Do it.

  •   Linh replied privately
  • oreyrega replied

    Thank you so much!

    Password reset.

    Great Support!

  •  895
    Linh replied

    Hi 

    I hope you're happy with it.

    Please contact if you have any problem so i can help you check.

    Your satisfaction is our pleasure - Please vote and send your comments to us if you happy with our products and support.

    Thanks a lot!