Public Ticket #2002270
The Heli Theme is not working


  • Shiji Varghese started the conversation

    Hello I purchased a helimove theme. My account is mikegopal73.

    I downloaded the files and uploaded them to my wordpress. I installed all plugins. I activated those plugins. I activated the theme. I installed the demo files. I selected my home page 1 as the default page. 

    All the steps required to get a demo theme up and running. But my website does not work, my theme is showing me a blank page. I have worked on multiple wordpress themes like avada, thegem, archi, listingpro, lms etc. This is the first time, im facing a theme that is nt working the first time.

    I have done all that we need to do when we install a purchased theme.

    Kindly help. 

  •  1,307
    Bryan replied


    I see your other ticket has same issue: https://thememove.ticksy.com/ticket/2002273/

    I will check and response you in that ticket.