Okay
  Public Ticket #2022036
Demo importing
Closed

Comments

  • Eduardo started the conversation

    Hi!

    My demo data is not importing in the Insight Core. I let it spin for over an hour and even refreshed the page and it still just says "Downloading"

    Attached files:  1.png
      2.png

  •  806
    Linh replied

    Hello

    You should increase a bit info to make the import function work well:

    http://prntscr.com/nsmuz7

    Thanks

  •   Eduardo replied privately
  •  806
    Linh replied

    Hello

    I can help you import demo data but all your exist data will be reset included admin account. You can access to change admin account after imported demo data. 

    Please confirm so i can do it.

    Thanks

  • Eduardo replied

    Ok, do it! 


    Thanks!

  •   Linh replied privately
  • millerdigital replied

    I have had my server try all performance settings and increasing space to your recommendation there and my demo starts to import but then hangs up, then loads a blank screen... can you also help me with my demo content?

  •  806
    Linh replied

    Hi millerdigital,

    I can see your ticket with the import demo data issue. 

    I will check and response you in that ticket.

    Thanks

  • Eduardo replied

    Linh!

    It Works!
    Thanks, have a nice weekend!

  •  806
    Linh replied

    You are welcome.