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  Public Ticket #2048881
WPBakery Not displaying
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  • Antgibbz started the conversation

    The WPBakery Page Builder is not displaying the content I've added. 

    Not sure why that is

    Attached files:  Screen Shot 2019-06-15 at 4.26.00 PM.png

  •  1,283
    Bryan replied

    Hello

    Do you have any 3rd plugins that might made conflict with WPBakery Page Builder ?

    Please provide an admin account so i can access to help you check this issue.

    Thanks

  • Antgibbz replied

    Hello Linh,

    Sorry for the late reply. Is there a way I can email or send you that info privately.

    The ticket is currently public.


  •   Antgibbz replied privately
  •  1,283
    Bryan replied

    Hello

    The problem is your page content having special script. It can not run so the other visual element does not show up as normal.

    http://prntscr.com/o46l6r

    You can switch to classic mode and check it again.

    Solution: create a new blank page, build the page with new element and replace your current page by that new page shortcode.

    Thanks

  • Antgibbz replied

    I did not add any script.  Not sure where that's coming form. 

    Is is the actual theme that's not allowing me to use the WPBakery Page Builder?

  •  1,283
    Bryan replied

    Hello

    If you remove that shortcode, the page builder will be show up as normal. You can try to create new blank page to see WBbakery page builder still working well.


    Thanks

  • Antgibbz replied

    I'm sorry I'm confused. What shortcode are you referring to? I've only been using the Backend WPBakery Page builder to structure the page. So I don't get why it wouldn't work. 

  •  1,283
    Bryan replied

    Hello

    I have fixed the page shortcode for you.

    Please check again.

    Thanks