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  Public Ticket #2061663
Couldn't import demo content
Closed

Comments

  • Huili Cheng started the conversation

    Hi,

    I'd like to import demo content, but it always stay the importer is working , please check attachment.

    How to fix this issue?

    Thanks

    Attached files:  Screen Shot 2019-06-27 at 02.21.29.png

  •  887
    Linh replied

    Hello

    Please provide an admin account so i can help you check the issue.

    Before do it, please be sure your server environment meet our requirements as article bellow to make the theme functions work:

    https://thememove.ticksy.com/article/13935/

    Thanks

  •   Huili Cheng replied privately
  •  887
    Linh replied

    Hello

    Your theme is very old (v1.2.2). 

    Please update your system to Version 1.7.2 – Jun 13 2019 

    then try import again.

    Thanks

  • Huili Cheng replied

    Hi,

    I have updated to the latest version 1.7.2, but it still doesn't import demo content. 

    Thank you

  • Huili Cheng replied

    It works well now. Thank you

  •  887
    Linh replied

    Hi,

    Please contact if you have any problem so i can help you check.

    Your satisfaction is our pleasure - Please vote and send your comments to us if you happy with our products and support.

    Thanks a lot!

  •  887
    Linh replied

    Hi,

    Do you need any help from us for Brook theme? If you don't mind, please take a few time to change your bad rating for our theme on TF.

    Thank a lot.