Public Ticket #2072474
theme header has miss placed


  • sandeeppratap started the conversation

    this is my third request, please help. i have customised my site very well but since two days i am facing very unique problem that header section is not coming in good way as you have shown in your demo automatically and my original setting has disappeared. so i have reinstalled wordpress including database but still problem are coming  kindly give us solution fast. your support is really very poor, no body is helping here. we have expend money on support but sorry to say that i am not getting support. 

  •  820
    Linh replied


    Please note: We does not work at the weekend. You must wait the next working day (Monday) to get the help. Then in the weekend, you gave us a bad rating (1 star). Do you think it is fair with us?

    With your problem, did you install any strange plugins that might caused the issue?

    Please provide an admin account so i can help you check it.


  • sandeeppratap replied

    Thanks for your reply, we have not installed any plugins other than your theme's recommendation, but problem has resolved by some other way. i have changed rating from 1 to 5. but there is lots of expectation and hope until customisation of my website and hope that u will help further.    

  •  820
    Linh replied

    Thank you so much for your new rating. 

    You can contact any time you need so i can help.

    Best regards.