Okay
  Public Ticket #2084720
Issue with projects
Closed

Comments

  •   jenclas started the conversation
  •  895
    Linh replied

    Hello

    Would you mind providing us with login credentials so we can take a closer look? 

    Thanks

  •   jenclas replied privately
  •  895
    Linh replied

    Hi,

    I have checked and see the problem come from Jetpack plugin. 

    That section is disappeared after deactivated plugin.

    Please access and check it again.

    Thanks

  • jenclas replied

    so can you confirm that nothing was added to the theme that may cause that?

    The issue does not show up on any of my projects created earlier than yesterday and Jetpack has been installed and working since the site was launched. This is the first time the issue has come up.

    I am also noticing that the project does not show up on the all projects page but does show on the home page.

  • jenclas replied

    Hi, I guess Jetpack added this feature after I had been using it and it only adds to current posts. That's annoying. Anyhow I was able to configure it so its off. 

    WordPress Dashboard > Jetpack > Settings > Traffic tab. Turn off related posts.

    So can you help me figure out why the post is not showing up on my All Projects page but it is on my home page? 

    http://www.pmtechno.com/all-projects/

    I've never had this happen with new projects in the past. It seems to not want to categorize correctly

  •  895
    Linh replied

    Hi,

    That is related to 3rd plugin so i can not help much. You can contact plugin author for more details of the way to set it up.

    Thanks

  • jenclas replied

    When you turned the plug in off, the project was still not showing up in the archives (all-projects.php) page. 

    So I do not think it’s the plug in. 

    Plus I’ve had this plug in since I started with the theme and did not have this issue. 

    This is the first project post I have created since your theme updated. 

    The other issue was a simple configuration of the plug in that was easily fixed. After researching it, I found the solution. 

    This site launched with this plug in so it’s very likely not the issue with the category problem. 

  •  895
    Linh replied

    Hello

    I still can see the post in your grid section in all project page and home page too.

    http://prntscr.com/oibh59

    http://prntscr.com/oibhkh

    Thanks

  • jenclas replied

    yes it’s only showing up on the home page and not the All-projects page. All projects is the archeove where they should all show

  •   jenclas replied privately
  •  895
    Linh replied

    Hello

    Do you mean this page: http://www.pmtechno.com/all-projects/

    I still can see the grid project is displaying well.

    Also you can select post type to display in grid here: http://www.pmtechno.com/wp-admin/admin.php?page=essential-grid&view=grid-create&create=4

    http://prntscr.com/ois87w

    Thanks

  • jenclas replied

    Okay I think what I am trying to say is in the "All-projects" page (home>projects), which was set up as an archive, that particular project, does not show up. Even though the post types are selected in Essential Grid (for example, this one is "aviation"). I am trying to tell you that NEW projects I am creating are not showing on that page but they are showing on the home page grid block called in called "projects-2"

    I never had this issue before the update and I am wondering if there is something not configured in Essential grid correctly through time that caused this. I have always had the new projects I create showing up in both places at the same time.

    Can someone take a look at why this could be happening? The all-projects page is a long standing slightly modified version from the install import of the examples pages. It has been working a long time.

  • jenclas replied

    Here are two screenshots

    Attached files:  home page projects.png
      all-projects page.png

  •  895
    Linh replied

    Hello

    It is because you have selected only 8 project to display in the grid. 

    I tried to increase the number of project to display and see it is showing up well:

    http://prntscr.com/oj98as

    http://www.pmtechno.com/wp-admin/admin.php?page=essential-grid&view=grid-create&create=4

    Thanks