Okay
  Public Ticket #2093159
Another issue
Closed

Comments

  • Brian started the conversation

    Why is the formatting not even setup correctly???? If I show a paragraph in WP editor, it doesn't even show on frontend like it supposed to. See attached

    Attached files:  space.jpg
      no-space.jpg

  •  895
    Linh replied

    Hello

    That is default paragraph of wordpress editor. You can switch to use visual composer mode to set up text content and padding as you want:

    visual role

    Thanks

  • Brian replied

    That is NOT default. I've done over 300 sites. This is a rare problem I've seen.

  •  895
    Linh replied

    Hi,

    I tried to enter the line of product content in one of your product and see it is still working well:

    http://prntscr.com/ok74bg

    http://prntscr.com/ok74ek

    Please check again.

    Thanks

  • Brian replied

    I paid my dev to manually fix it. Just like every other broken shit in this theme

  •  895
    Linh replied

    Are you sure that you have paid the dev the fix it? 

    Please show me the section that he modified? I checked with our demo and see the padding still working well.

    https://learts.thememove.com/product/abstract-folded-pots/

    http://prntscr.com/ok79pj

    Thanks

  • Brian replied

    Are you KIDDING ME????????????? am i SURE???????????????? Below is just a SMALL part of the convos I've had to fix MANY issues. I'm not even talking about all the issues I had after first installing the theme. This is the worst theme I have EVER used, and I've used close to 300

    So, AGAIN, all issues so far have been manually fixed. 1) Theme sucks. 2) Support sucks

    Thumbnail issue checking 6:58 AMthere?Ankit, 6:59 AMyes 6:59 AMThumbnail issue checkingAnkit Patel, Today at 1:57 AMAnkit, 6:59 AMCannot find way so after so much try leave that 6:59 AMok well support answered. i'll let them know thishopefully updated theme fixesAnkit, 7:00 AMokyes 7:00 AMwhere is the css for when you made images show again?Ankit, 7:00 AMin customization 7:00 AMi guessed thatAnkit, 7:00 AMdo you need class name ?7:00 AMyesAnkit, 7:00 AMok.woocommerce-product-gallery__slider7:01 AMokso in editor, it shows normal spacingbut on frontend, it does'tAnkit, 7:02 AMswitch to html and add br or try enter some time in default editor space and p wont work 7:03 AMi opened ticket and all they said was "That is default paragraph of wordpress editor. You can switch to use visual composer mode to set up text content and padding as you want:"Ankit, 7:03 AMhahaha7:03 AMyeah well that's a problem. that's what i want fixed. i'm not going to put br between every paragraphAnkit, 7:03 AMok 7:03 AMwhy can't the stupid devs format it correctly?i've only used a few themes that have this issueAnkit, 7:04 AMone i can make like make space top and bottom side for paragraph 7:05 AMdunno what you mean. as long as text shows the same on frontend as it does on backendAnkit, 7:05 AMCustomizer open ?7:06 AM?Ankit, 7:06 AMclose wp admin customizer if open if no tell me so i can open 7:06 AMit's notAnkit, 7:06 AMok7:08 AMperfectleft and right of all h1 custom headings, the little images showwhere can i replace them?just overwrite via ftp?lastly, i have blog on homepage to show 4 columns and it's notAnkit, 7:12 AMjust overwrite via ftp?5280 Design Co., Today at 7:09 AMYes Overwrite no option found in theme and in vc showing 4 but not in 4 column Ankit, 7:20 AMOne suggestion Raise ticket or i will do customization what you say ?7:20 AMabout blog columns?Ankit, 7:21 AMyes 7:21 AMi guess. but if site needs to go live before they answer need done asap. going to meet client nowopened ticketAnkit, 7:23 AMokey leaving office 7:23 AMok thx

  •  895
    Linh replied

    We are checked the theme from our side and does not see that issue as you mentioned. 

    If it is work now in your site by manual fixed or somehow, that is great. 

    Thanks 

  • Brian replied

    Do you not fucking listen you stupid foreign piece of shit????????????????????????? I SAID I HAD THEM ALL FIXED ALREADY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! How would you see the issues if I already had them fixed???????????????????????? THAT IS IMPOSSIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Brian replied

    Actually, click load more under products on homepage. They load all big. That is ANOTHERRRRRRR issue. One that has not been fixed yet. Because there are too many issues to keep track of!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  •  895
    Linh replied

    Hi,

    I will report to envato for your message: 

    Do you not fucking listen you stupid foreign piece of shit
    

    to block your account and deny support you if you still talking like that. 

    Please speak the human language. 

    Thanks