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  Public Ticket #2104712
Update 1.2.5
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  • JulieE612 started the conversation

    Wordpress is telling me there is a theme update to 1.2.5 but every time I try to download I am only getting version 1.2.4.  Is 1.2.5 available?   I did lodge this problem on Friday but no response as yet.   My cart has stopped showing on the slide out side tab when I click on the cart widget yet it shows when I am working in the dashboard.  Wondering if the update will fix this problem or if there is something else going on.

  •  895
    Linh replied

    Hello

    Would you mind providing us with login credentials so we can take a closer look and help you update the theme? 

    Thanks

  •   JulieE612 replied privately
  • JulieE612 replied

    I would also like to allow category descriptions but the theme doesn't seem to allow it.  Is it possible to change this option.

  •  895
    Linh replied

    Hi

    Do you have any custom code in theme that need to back up before i update the theme?

    Thanks

  • JulieE612 replied

    No don't think so.  I am using Child theme.

  •  895
    Linh replied

    Hi

    We have updated the new theme file on themeforest for customer download.

    Please try again.

    Thanks

  • JulieE612 replied

    Thank you.  I have updated the theme however the shopping cart is still not showing in the slide out window when clicking on the cart icon. 

    I am also being logged out of Wordpress regularly and takes a while to log in and update.  Things seem to be very slow and my web hosts have suggested it is a wordpress issue, not a server issue.  Can you help with this please.

  • JulieE612 replied

    Shopping cart is now working.  I'm not sure what I did but it was working in the dashboard and not working on the live site.  It just started working, possibly the slow connection.  

  •   JulieE612 replied privately
  •  895
    Linh replied

    Hello

    Please clear all the cache then check again because when i try to check add to cart function, it is still working well:

    http://prntscr.com/oov6im

    http://prntscr.com/oov68e

    Thanks

  • JulieE612 replied

    Thank you Linh, I have cleared the cache but will give it another try and look into it further and let you know how I go.

  •  895
    Linh replied

    Yes you can contact anytime. 

    Have a great day ahead.