I´ve recently noticed that scrolling your theme on mobile devices does not work properly.
As you can see in this video https://srv.mo-so.at/cloud/index.php/s/LEspE2RrytyH2j2 scrolling doesn´t work if you touch the screen on the left side while it works if you touch the screen on the right side.
What I found out already:
- Since your demo page is also affected the issue has nothing to do with my plugins or my content.
- This issue occures (at least) on iPhone SE and iPhone 8, both with the lastest iOS.
- It has something to do with the mobile menu because as soon as you deactivate the menu in CSS using "display:none;" it works fine.
- The mobile menu, which is in the background, is also the reason why you can´t scroll the page if you touch the left side of the screen. On the right side you would see a little part of the website even if the menu is visible.
Please let me know in case you need further information on this.
I can not access the video because of permission: http://prntscr.com/ouhi4w
Please kindly check it again.
Sorry Linh. Could you please try again?
It seems the problem is still happen with special Iphone version and it work with IP7 plus and IP X.
I will notice the dev-team to check this compatible of IP SE.
Thank for your understanding.
I believe it happen with any iPhone as soon as the menu has enough items to "fill" the whole height of the screen.
Thank for your feedback.
We will check the demo and fix the problem if there are have problem on the code.
Is there already an update available to fix the problem?
The team still checking on it.
Thank for your kind.
Hi Linh,It's almost two months since I've reported this bug. When will it be fixed?Thank you,Tom
It seems the problem is only happen in special IOS version.
The team still checking on it. I will notify you when it has been done.