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  Public Ticket #2144813
WooCommerce Variable Product Error on Single Product page
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  • Ron_Neth started the conversation

    Dear sir/madam,
    I get error on single product if my product is variable product. The problem is (Used for variations) on backend is not select but it show select option on single product itself. Normaly it showing when (Used for variations) is selected.

    You can go this link to see issues : http://www.demo.sohomall.com.kh/product/joes-jeans-rolled-crop/

    In this product link, I have Color, Size and Fabric & Care. I select "size" to used for variations only but Color and Fabric & Care it also showing select option on single product.

    First time, I think this issues is caused by WooCommerce 3.7.0 but I tried uninstall and install WooCommerce version 3.5.0 but it still issues. And I tried to use WooCommerce version 3.4.5 but it still get this issues.

    Please kindly help me on this issues.

    Thank you,
    Ron Neth.

  •  633
    Linh replied

    Hello

    Would you mind providing us with login credentials so we can take a closer look? 

    Thanks

  •   Ron_Neth replied privately
  • Ron_Neth replied

    Hi, have you check my site yet?
    I am still waiting you answer.

    Thanks.

  •  633
    Linh replied

    Hi

    If you use Variation Product type, you need set up all variation option to make it display on front page well.

    If there are have only one option, you can set 1 option as default. Example Color: Create default Black color to display.

    And if there is no Color option, please don't create that attribute. 

    Thanks

  • Ron_Neth replied

    Hi, I know you will answer like this but my other site it's not like this.

    Normally front page show that option depend on "Used for variations" has been selected.
    Please kindly find this solution. It may caused by your theme.

    Thanks.

  •  633
    Linh replied

    Hi

    There are have a custom code from our theme for the attribute section so if you Variation product type, please remove the attribute that product does not use to make it display normal. 

    Beside it, i will notice the team to check this case too.

    Thank for your understanding. 

  • Ron_Neth replied

    Okay, let's have your team go fixing it.

    Thanks.

  •  633
    Linh replied

    Thank for your kind and have a great daysmile.png

  • Ron_Neth replied

    Hi, what is status of it ?

  •  633
    Linh replied

    Hi

    I have created the task for the developer to check. He will check the function and update it in new theme version.

    Thanks