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  Public Ticket #2150354
Thumbnails issue
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Comments

  • Andrei started the conversation

    After installing the theme, plugins and demo as instructed in the documentation, the thumbnails for the products disappear.At first, they work as intended, but after i create duplicates of the home page and about us page they gradually disappear until none is shown.Also, on individual products, the image seems blurred out.Can you offer me support regarding this issue?

    Have a nice day!

    Attached files:  Capture1.PNG
      Capture2.PNG
      Capture3.PNG

  •  887
    Linh replied

    Hi

    You should go to Customize > Woocommerce > Product Images section to set up size for the image to display:

    http://prntscr.com/p3kmeh

    Thanks

  • Andrei replied

    Hi again,

    That solved it.Thanks!
    Also, the sidebar on my blog page disappears after I set it asĀ  Post Page in the Homepage Display option.
    Can you help me please?
    Have a nice day!

    Attached files:  Blog.PNG

  •  887
    Linh replied

    Hi

    Can you provide an admin account so i can access to help you check this issue?

    Thanks

  •   Andrei replied privately
  •  887
    Linh replied

    Hi

    If you set the page as default blog post of wwordpress, theme will load the setting for page layout in Customize > Site section.

    https://prnt.sc/p8i6yk

    You should leave the option section for blog page empty to make it load custom page setting to display.

    Thanks