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  Public Ticket #2169045
update from insight core
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  • lafrenchstudio started the conversation

    • I try to update via insight core but it does not work
    • d5f173b89c9338771c3f41a12e59dc30?s=160&d=https%3A%2F%2Fs3.amazonaws.com%2Fticksy_avatars%2Fdefault_avatar.png&r=pg You started the conversation

      Hello, 

      I use Amely theme, I purchase the theme, but I am unable to use the purchase code. 

      I hope theme will work properly after update, because I cannot upload product images, it does not work. 

      tks

  •  728
    Linh replied

    Hello

    You can use manual update method by download new theme package on themeforest to update your system. 

    https://thememove.ticksy.com/article/13943/

    We are sorry for this inconvenience.

    Best regards.

  • lafrenchstudio replied

    yes , but i had to reset the wordpress, 

    So just like the instagram widget , you found a trick , but did not resolve the problem. 

    Waiting for more support for 60 usd. 

    Regards

  •  728
    Linh replied

    HI

    You don't need to reset wordpress. Just delete the curent theme and upload other new theme to update.

    Thanks