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  Public Ticket #2197235
User registration on checkout page
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Comments

  • Ivan989 started the conversation

    When I check option Allow registration on Checkout page that option is visible on the page but it wont work. When I fullfil all fields including password and click Order, screen just go on the top and nothing happens.


    Now I unchecked that option to avoid confuse on my customers because website is online.

  •  887
    Linh replied

    Hello

    Would you mind providing us with login credentials so we can take a closer look? 

    Thanks

  •   Ivan989 replied privately
  •  887
    Linh replied

    Hi

    Thank for your the details but it is not admin account. I can not set up or check anything with it.

    Please kindly check it again.

    Best regards

  • Ivan989 replied

    Please 

    Try now

  •  887
    Linh replied

    Hi

    When i enable the feature to allow create new account in checkout form, the checkbox still work well:

    https://prnt.sc/ppxsyu

    Please try to check it again.

    Thanks

  •   Ivan989 replied privately
  •  887
    Linh replied

    Hi

    This is the problem: https://prnt.sc/pq23j6

    It seems come from your plugin for checkout field builder called: Checkout Field Editor for WooCommerce

    The function came back to work if i deactive the plugin.

    Please check it again.

    Thanks

  • Ivan989 replied

    Thx

    I figured out what is the problem. It's not plugin. It's field billing_email that I removed. Now it's working

  •  887
    Linh replied

    Oh that is great.

    If you have any further questions, please do not hesitate to contact us.

    Thanks