We have recently updated the theme to the latest version. We have had a number of problems to get this up and running most of which are now resolved however the essential grids used on the site are no longer displaying images. I hadn't been making any changes or updates to the site.... this seems to have happened by it's self?! Any ideas?
Can you description more details of problem from your side with some screenshot so i can help you check it closer?
Please refer to the screenshots attached. You'll see how the front page should look followed by the current screenshot taken from today. You should clearly see the elements that are no longer showing images. I have checked on the back end and all the settings are correct however the images seem to have disappeared.
Attached files: Jdc Screenshot.docx
Would you mind providing us with login credentials so we can take a closer look?
Do you have any update as to what is causing this error?
I checked your grid setting and see you are loading custom grid option so you need upload image and add item for your grid to display.
Please check it again.