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  Public Ticket #2266636
Theme Update
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  • tamras1030 started the conversation

    I am working to update the theme & plugins, however every time I do the update a large grey "footer" appears at the bottom of the site and has all the links / images from the mega menu but expanded to show them all at one time.  I can't figure out where it's coming from or how to remove it? 

    I looked in the customizer, widgets, menus, in the mega menu plugin - I can't find where to hide it.

    If you reference the listed site - it does not show up because I restored a back-up in order to not effect customer experience.  But when it does show up, it's below the yellow copyright bar on the bottom of the site.  

  •  806
    Linh replied

    Hello

    When i check your site today, the page and footer are displaying well without grey footer as you mentioned.

    https://prnt.sc/qmtcop

    Thanks

  • tamras1030 replied

    It was a browser issue.   Thanks for checking in.  

  •  806
    Linh replied

    If you have any further questions, please do not hesitate to contact us.

    Thanks

  • tamras1030 replied

    I posted 2 tickets on the Renovation theme, earlier today.  You're probably making your way through tickets, but if you can review those it would be a big help.  

  •  806
    Linh replied

    I will check and response you soon in that tickets.

    Thanks