Public Ticket #2280696
insight core plugin error


  • Yellowdogllc started the conversation

    I am getting this error from your insight core plugin.

    https://api.insightstud.io/update/tractor/patcher.json failed to load

    1. wp-content/plugins/insight-core/insight-core.php:275
    2. insight_core_admin_menu() wp-content/plugins/insight-core/includes/pages.php:19
    3. do_action('admin_menu') wp-includes/plugin.php:478

    This causes all of the websites backend pages to run and load very slowly.  This just started in the last day or two and had worked fine up until then.

  •  2
    mirdonproduction replied

    I'm waiting answer from support, but found a solution, maybe this can help you.

    File to edit is "insight-core.php"

    Attached files:  Screenshot_12.jpg

  •  1,284
    Bryan replied

    Hi @mirdonproduction,

    Thank for your help. That is right section to disable purchase code checking.

    Best regards