Okay
  Public Ticket #2305954
Update
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Comments

  • irinanikolaeva started the conversation

    Hi there!
    I have a trouble with update my theme from 1.0.9 for 1.1.0. I see the "Update" in Insight Core and Theme section on left sidebar, but I in vain click on "Update" and see the "Update is ok" text... nothing happens. How can I update my theme?
    Thank you,
    Ritter Natalie

  •  1,291
    Bryan replied

    Hello

    You can use manual update method by download new theme package on themeforest to update your system. 

    https://thememove.ticksy.com/article/13943/

    We are sorry for this inconvenience.

    Best regards.

  • irinanikolaeva replied

    Hello!

    Will I lose any customization when updating my theme? I don't edited CSS file, only added some plugins and build and editing already existing pages with WPBakery. 
    And one more question: I need to upload the retrolie-1.1.0.zip file only or the whole folder?

    Thanks,
    Natalie

  •  1,291
    Bryan replied

    Hello

    We are recommend using child theme to custom code for theme files. If you dont' have it, all the page content and setting will be safe.

    Thanks