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Theme Requirements Greetings,  Thank you for taking sides with us and purchasing our theme. In order for the theme to function properly on your site, you must be running WordPress 4.8 or higher, PHP 5.6 or higher, ...

White screen (blank page) after installing theme Please follow these instructions: 1. Read following article: https://thememove.ticksy.com/article/13935/ 2. If step 1 did not help you then delete unnecessary plugins via host or wp-content/plugins and then try again. 3. ...

The Icons are not visible in Firefox, Chrome, IE or Safari Please contact to your hosting company to configure your server follow this guide: http://enable-cors.org/server.html If you do not explicitly allow this, the browsers should not use fonts served from a different domain. ...

I have imported demo but no image are included? Why? We are sorry to say that demo images have copyright and you need to purchase theme by yourself. All of our template have the same situation. You can purchase or download free images here: Photodune123RFShutterstockUnsplashDo ...

How to update the theme There are 2 ways to update the theme Option 1: Update Automatically Step 1: Navigate to Insight Studio core >> Welcome Step 2: Fill your Purchase code and submit. Then the template ...

Theme is missing the style.css stylesheet error The common issue occur when installing a WordPress theme is “ The package could not be installed. The theme is missing the style.css stylesheet”. It make installing process can not be completed. When you download th ...

Custom Permalinks Return 404 Errors If you are getting 404 error when accessing pages, please see the information below.  When you try to setup your WordPress installation and new theme. You navigate to Admin >> Settings >> Permalinks then sel ...

500 Internal Server Error Internal Server Error, also the 500 Error, can be caused by something from your web's server, and it is not related to the theme. There's not much you can do about that. But following are some possible ways for you ...

How to translate the theme You want to translate your site to another language but you can not do it with the theme part. So what should you do? Loco Translate plugin is the best solution for you. Step 1: Navigate to  Plugins >> Ad ...

What To Do If Demo Content Import Fails If the import fails and does not respond after a few minutes, or it announces that “ Import failed”, your PHP configuration limits too low to complete the process. Please contact your Web host and ask them to increase tho ...

Where is my purchase code? Do not worry when you  can not find your purchase code. Let us show you how to get it. Firstly, to obtain the Item Purchase Code, please go to your account >> Download >> click on “ License certificat ...

Enabling WP_DEBUG in WordPress WP_DEBUG is a PHP constant  that can be used to trigger the “debug” mode throughout WordPress.  When we enable WP_DEBUG, it will display any PHP error on the front end. This is the most useful tool when troubles ...

Plugins Licenses The plugins are only included in the theme, but we can't share our licenses to our customers because of the copyright. You have 2 choices to update the plugins. Option 1: You can purchase your own license to active them ...

How to Customize the Style of Header/ Footer/ Top Bar? Very often, users wonder why they have changed the header/ footer/ top bar style but somehow the changes weren't applied. The problem lies in that they just might have chosen it from the wrong place. Here is how it works ...

How to Update Theme When Support Period Is Expired Hi there, Occasionally, you might have a problem updating your theme when the support period is over. Here are steps for you to update your theme: - Login to your Envato account- Navigate to the download tab in ...

How To Customize Mega Menu You can watch our tutorial video or follow the step-by-step guide below: Step 1 – Mega menus in a theme can be configured using WPBakery Page Builder (formerly Visual Composer) plugin, from the admin Dashboard, n ...

How to Translate Themes and Plugins using Poedit Poedit is a software that you can use to translate themes and plugins to your preferred local language. This is available for Windows, Mac & Linux users and can be downloaded from poedit.net. This software has a Pro version, ...

How theme licensing works? Am I allowed to install the theme in a test environment prior to the official website? Regarding to ThemeForest rules each theme purchase license is valid for only one domain and to install it in another domain you’ll need another purchase code. Do not hesitate to contact us if you need more i ...

Creating a Google Maps API Key Step 1: Navigate to the Google Map Platform and click Get Start button. Step 2: Enable Google Maps Platform by selecting the Maps, Routes, and Places check boxes and hit Continue. Step 3: If this is the first time you ...